Pick up and drop off
This section should tell you all you need to know about where and how you can pick up and drop off vehicles with us. If you can’t find what you are looking for you can use the search below to see if your question is answered somewhere else on our website.
Frequently Asked Questions
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You will need your driving licence, your identification documents and your valid credit card. Your confirmation email details exactly what you need to bring on the day of rental.
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Vehicle delivery can be arranged, subject to availability. Please contact your nearest Rent-a-Car location for a quotation.
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Vehicle collection can be arranged, subject to availability. Please contact your nearest Rent-a-Car location for a quotation.
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The vehicle should be returned to the agreed rental location at the latest date and time shown on the Rental Agreement document. The rental period will end when you return the vehicle to this location and hand the vehicle keys to the Rental Manager or their representative. We will allow a 60 minute tolerance period at the end of the rental before further charges apply. Please always contact your rental location if you need to extend the booking or if you know you are going to be late for any reason. We will always try our best to accommodate your requirements.
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All rental bookings have a 60 minutes grace period. This is the allowance over and above the end date and time shown on your rental agreement and reservation email. If you return the vehicle before the end of the grace period, no further charges will apply. If you return the vehicle later than the grace period, you will be charged an additional day’s rental.
