FAQs & Contact
We want to make renting a vehicle from us as easy as possible. So here you will be able to search through all the various topics of renting a vehicle and we will provide as clear information as possible to you to inform your choice of vehicle and get you renting. If you cannot find what you are looking for then you can contact one of our Rent-a-Car locations or our central customer service team for more support.
Contact us
You can either speak directly to a Rental Manager at one of our Rent-a-Car locations or you can get in touch with our central customer service team.
In an emergency
If you are in one of our rental vehicles and you need assistance please call Driverline 24/7 on 0330 1008965
If you have been in an accident and need emergency care please call 999
Help
We have lots of different topics which will help you through the process of renting a vehicle from us.
How does it work?
We want to make renting a car or van as simple as possible for you. With no hidden extras and no hard selling, just what you need, when you need it. Get the vehicle you book, by choosing the model from our live availability.
Our licence checker means you don’t need to go onto the DVLA website to get a code before you come in, as we will check this when you arrive. Our prices are inclusive of VAT and collision damage waiver with a low excess as standard.