This section should help you with all your enquiries around booking a vehicle with us. If you can’t see the FAQ you are looking for try using the search below to see if the answer is somewhere else within our website.
Frequently Asked Questions
Yes, you can view your reservation by clicking on ‘Existing reservation’.
Or if you signed up for one of our NEW customer accounts, you can see all your existing bookings & previous bookings, as well as being able to settle any outstanding payments.
At the end of the reservation process you will view a ‘Reservation Confirmation’ page with the reservation number highlighted. You will also receive a confirmation email containing the details of your reservation and text message if you would prefer.
We're the only vehicle rental company that can guarantee the vehicle you book is the vehicle you'll get. However, if (in the rare circumstances) the vehicle you have reserved is not available when you come to pick-up the vehicle then you will not be required to pay any of the total charges stated on your reservation confirmation (and you will be given a full refund of any amounts you have paid in advance).