VWFS Rent-a-Car locations handover process

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Our handovers are contactless

For the wellbeing of our customers and staff, we’ve made the following changes to how we hand over your vehicle:

Step 1

Staff will wear protective gloves, which will be changed regularly, and hand sanitisers and gloves are also available for all visitors

Step 2

Your vehicle will be sanitised before handing over to you and this will be indicated on your documents or the vehicle itself

Step 3

Documentation and keys will be left inside the vehicle

Step 4

Following any vehicle inspection, any reported damage will be photographed

Step 5

You will be required to sign the rental agreement on either an electronic signature pad or a printed version. Disposable gloves will be available for use or alternatively you may use your own pen

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